The Brownstone Studio

 

Shipping/Return policy

Return

​ Thanks for shopping at www.thebrownstonestudio.com If you are not entirely satisfied with your purchase, we're here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the receipt or proof of purchase. ​ The buyers is responsible for any damage that occurs during return shipment. Packages being returned should be insured by you for your protection. Returned merchandise that is damaged upon receipt will not be credited in full.

Refund

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

​ You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you have any questions on how to return your item to us, please contact us.